Returns & Exchanges
Policy
Trust is crucial to a team and, as your partner, we want to make sure our products match your expectations. We offer two levels of returns:
- 30 Day Returns: We provide a refund to the method of payment withing the first 30 days on returns of resalable items that are unworn, in new condition, and in original packaging along with all packaging attachments and enclosures, including all applicable tags, instructions, etc. For apparel, return item in its original, packaging along with all packaging attachments and enclosures, including all applicable tags, instructions, etc. Some restrictions apply.
- 90 Day Returns: For these returns we will provide a refund to the method of payment. We accept returns of resalable items within 90 Days of delivery that are unworn, in new condition, and in original packaging along with all packaging attachments and enclosures, including all applicable tags, instructions, etc. For apparel, return item in its original, packaging along with all packaging attachments and enclosures, including all applicable tags, instructions, etc. Some restrictions apply.
Return instructions are available on the reverse side of the packing slip.
Returning A Product
Create a label from your online account:
Step 1: Sign in to your Galls account.
Step 2: Access your Account Order History and select the order you would like to return.
Step 3: Click the link shown below to generate your label – be sure to include your packing slip with your order for faster processing.
If your label does not automatically print, you may reprint it by clicking the link in the green banner.
Not logged in to your account, create a return label manually:
Step 1: Click Here
Step 2:Complete the form with your order details. Your RMA Number is the same as your order number. Be sure to include your packing slip with your order for faster processing.
Step 3: Click Submit to print.
If your label does not automatically print, you may reprint it by clicking the link in the green banner.
Details & Limitations
To ensure fast processing, ship to:
Returns Department
1340 Russell Cave Rd
Lexington, KY 40505
For Returns Assistance:
Contact our Customer Service Department 1-866-673-7643