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I bought this safe and programed the number lock and opened it 5 or 6 times and bragged to my kids how nice it was. I had not programed the finger print lock because I was waiting on some time with just myself & the wife and I went to open it and it would not open and I used the back up key. Reset the lock and it still would not open even with factory setting.
Loaded it up in its box and sent it back to shipper. I will pay more for something else that will open if I have a need in the middle of the night. Oh by the way the gas shock works great.
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