Purchased this coat for the reflective panel capability. The coat came had to call again for panels. Panels came and zippers were sown on backwards. Customer service struggled to understand. Ended up determining problem at factory. Returned coat for another and panels still don't work and Im on duty in freezing weather without a SOP coat !!! Planning on paying seamstress to fix as NO WAY am I going through all the trouble again to convince them they STILL don't have it right. If you want a coat with reflective panels look somewhere else.